Email us
The best way to reach us is me@andylower.com. It helps if you include your iPhone model, iOS version and what you were doing when something went wrong.
Subscriptions and refunds
Brine is sold through the App Store, so Apple handles payments, renewals, cancellations and refunds. To cancel, open Settings on your iPhone, tap your name, then Subscriptions, then Brine. To ask for a refund, use Apple’s Report a Problem page. Deleting the app or your Brine account doesn’t cancel a subscription.
Your data
You can download a copy of your data, or delete your account, from inside the app in Profile, then Account. For anything else about your data, email me@andylower.com. The privacy policy explains what we keep, why, and your rights.
A recipe went wrong
Tell Brine after dinner. It remembers what you say and changes the next version. If a recipe was unsafe or ignored an allergy, please also email us with the recipe name so we can look into it. Always check labels for allergens yourself.
Ideas and press
Feature ideas, feedback and press enquiries are all welcome at me@andylower.com. Read more about Brine.